About Us

The Authentic T-Shirt Company/SanMar Canada Website Terms of Use

The Authentic T-Shirt Company/SanMar Canada is a wholesale distributor to the imprintable apparel industry. BY USING THE The Authentic T-Shirt Company/SanMar Canada WEBSITE, YOU AGREE TO FOLLOW AND BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE WITH THE TERMS, YOU MAY NOT USE THE SITE. Please review these Terms carefully and regularly, as they may change without notice. This agreement governs your use of this website.

It exempts The Authentic T-Shirt Company/SanMar Canada from any liability resulting from your use of this website. Each time you use this site, you signify your acceptance and agreement of these terms.

 

Terms and Conditions of Online Ordering:

If You Have Issued Passwords:

  1. You are fully responsible and liable for the security of those passwords and any and all use and misuse of those passwords.
  2. You will keep the passwords secure and confidential at all times and not disclose the passwords to any unauthorized person.
  3. If more than one password has been issued to the same entity all liability remains with that entity to ensure security.

The Authentic T-Shirt Company/SanMar Canada may at its discretion and at any time require proof of the identity of any person seeking access to and use of the website, and may deny access if not satisfied with the proof provided.

 

Governing Law: This agreement, your access to and use of the website, and all related matters are governed solely by the Federal Laws of Canada. The Authentic T-Shirt Company/SanMar Canada is not under any obligation to verify the identity or authority of any person using passwords to access and use this website.

 

Charge: Shipping costs of all online orders are an estimate only and are calculated based on the ship to location. The online order’s shipping estimate will not be the final charge on your invoice, as the final freight varies by actual shipment weight, and chosen carrier. The actual cost of the freight you will pay will show on your final invoice.

 

Pick up: Customers may pick up orders placed online only after the credit department approves the order. All orders are subject to acceptance by The Authentic T-Shirt Company/SanMar Canada with delivery contingent upon regulation of credit and satisfactory security being provided if requested. Customers will receive the order acknowledgement email from The Authentic T-Shirt Company/SanMar Canada once the online order is approved by the credit department.

 

Freight: All freight and shipping charges are F.O.B point of origin. Shipped orders are subject to a $4.95 handling surcharge, and will be added to each invoice. Orders that are shipped by a carrier other than The Authentic T-Shirt Company/SanMar Canada’s preferred automated carriers will be assessed an additional $4.95 service fee.

 

Minimum Order: The Authentic T-Shirt Company/SanMar Canada has no minimum order. Orders under $50.00 may be subject to a $5.00 service charge.

 

Pricing: 1-5 piece, 6+ pieces and case pricing are based on purchases of one style, size and colour. Mixed quantity orders of two or more sizes in the same style and colour will be priced on the basis of the highest quantity ordered.

 

Mixed Quantity Pricing Example: If you order 2 pieces small, 1 dozen medium and 1 case of large of the same item in the same colour, all of these quantities will be priced at the case pricing (the highest quantity ordered). In the 10+ case price category, sizes and colours may be assorted, but must be in mill packed case units. All cases are mill packed in the boxes of one style, size and colour only. Case quantities are indicated in the first column of the price list.

 

Acceptance of Orders: All orders are subject to acceptance by The Authentic T-Shirt Company/SanMar Canada with delivery contingent upon regulation of credit and satisfactory security being provided if requested.

 

Conditions: Prices are subject to change without notice. We assume no responsibility in the event of the notice of changes not being received. In the event of new federal or provincial taxes or legislation affecting the cost of items shown herein, The Authentic T-Shirt Company/SanMar Canada reserves the right to increase prices proportionately. All prices are subject to applicable Federal and /or Provincial Sales Tax unless prescribed form of exemption is provided. Merchandise is subject to change or withdrawal without notice. We assume no liability to delays or failure to deliver due to our inability to obtain supplies.

 

Terms of Payment: Unless alternative terms of credit are granted, all first orders over $200.00 are to be shipped on an equal to cash basis. Acceptable means of payment include cash, interac, certified cheque, or money order. Returned cheques are subject  to a $25.00 per cheque charge. Should banking information be provided, all subsequent orders will be shipped on a regular C.O.D basis. Where credit is established, terms are Net 30. Interest will be computed and charged weekly as 7/365 of 18% (effective rate of 19.63% per annum) on all accounts past due.

 

Credit Cards: We accept Visa, Mastercard and Amex as a form of payment at the time the order is placed. Please ask your customer service representative for more information. However we only accept cards that have been issued in Canada or the United States. If credit card chargeback occurs, subject to $25.00 charge per transaction.

 

Cancelled or Refused Orders: Cancelled or refused orders are subject to a 20% restock fee plus applicable freight charges.

 

Returned Goods Policy: It is the receiver's responsibility to check for any discrepancies with an order before any alterations or embellishments are made to the garments received. Altered garments, excluding any irregulars, are not returnable. Incorrectly received merchandise or irregulars must be returned within 10 days of receipt of goods, andare fully refundable. Returns of unwanted merchandise must be returned within 30 days in its original condition. These returns must be approved by The Authentic T-Shirt Company/SanMar Canada and will be subject to a 20% restock fee. All returns must be accompanied by a return authorization number, which can be obtained from a The Authentic T-Shirt Company/SanMar Canada customer service representative. Returns without original corresponding invoice number will be credited at the lowest published price. Non-The Authentic T-Shirt Company/SanMar Canada merchandise that is returned to The Authentic T-Shirt Company/SanMar Canada by mistake will be returned to the customer at their expense, or disposed of without notice. Discontinued items are not returnable, whether they were purchased when a regularly stocked item, or if purchased when already discontinued.

 

Sample Policy: Samples may be purchased at our 10+ case price at the discretion of the customer service representative. These specially priced samples are not returnable. Wearable or showroom samples cannot be ordered online. Please call our customer service representatives to place sample orders.

 

Product Descriptions: Many product descriptions include the weight of the fabric in ounces. All weights included in the product descriptions are averages based on the colour offered for that specific item. Garment weights are provided to The Authentic T-Shirt Company/SanMar Canada by the manufacturer. Due to printing limitations, some colours shown in our catalogue may vary from the actual garment colour.

 

Export Shipments: Products purchased from The Authentic T-Shirt Company/SanMar Canada are not intended to be exported from Canada. It is solely the customer's responsibility to check with their freight forwarder to conform to any foreign export documentation requirements and rules to verify that products to be exported will be released by customs at its final destination. The Authentic T-Shirt Company/SanMar Canada will not be liable or responsible for providing this information or any documentation required to export any goods purchased from The Authentic T-Shirt Company/SanMar Canada. The Authentic T-Shirt Company/SanMar Canada is not liable for any issues resulting from any attempts to export.

 

The Site. The Site includes everything posted on or provided through pages posted on the The Authentic T-Shirt Company/SanMar Canada website at http://www.sanmarcanada.com, including but not limited to the following:

 

Content: Everything you see, hear, or otherwise receive from or on the The Authentic T-Shirt Company/SanMar Canada website. Content includes but is not limited to all software, marketing tools, images, graphics, photographs, trademarks, logos, trade names, text, documents and sounds, and all services provided through the website.

 

Intellectual Property. Unless otherwise noted, all Content is copyright, trademark, trade dress or other intellectual property owned or licensed by The Authentic T-Shirt Company/SanMar Canada or its licensors.

 

Your Use of the Site. You are granted a limited, revocable, nonexclusive right to use the Marketing Tools as specifically permitted on the Site, for the purposes expressed on the Site. No other use of Content or Marketing Tools is allowed. These limited rights are granted to you only so long as in exercising these rights you:

  • Make only lawful use of the Site
  • Violate no one else’s rights, including copyright, trademark, trade secret, privacy, publicity or other rights.
  • Keep unchanged all copyright and other notices provided with Content on the Site.
  • Use reasonable efforts to protect the Content from unauthorized use, modification, reproduction, distribution or publication.
  • Do not portray The Authentic T-Shirt Company/SanMar Canada, its affiliates or licensors, or their products or services, in a false, misleading, derogatory, or offensive way.
  • Abide by all applicable laws, rules and regulations regarding Spam (commercial e-mail).
  • Send e-mails only to recipients with whom you have a prior business relationship.
  • Send no e-mails to recipients who have asked that you stop sending them e-mails.
  • Do not use a false e-mail address, impersonate any person or entity, or otherwise mislead anyone as to the origin of your services or of any Content.
  • Do not copy, change, translate, decompile, disassemble, reverse engineer, loan, lease or sublicense software obtained from the Site or any copy thereof. (See Software License for additional Terms regarding the Omnis Web Client Software.)

You may not upload, post, transmit, distribute or otherwise publish on or to the Site any of the following:

  • Software virus or other harmful component.
  • Advertising or commercial material of any kind, except as expressly invited by The Authentic T-Shirt Company/SanMar Canada.
  • False, threatening, libelous, defamatory, pornographic, obscene or otherwise unlawful material.

The Authentic T-Shirt Company/SanMar Canada is not responsible for the conduct of any person using the Site.

 

User Submissions. Information you transmit to the Site is not confidential or proprietary. SanMar  Canada may use any information you transmit through the Site on an unrestricted basis. This may include personal information about you and your use of the Site.

 

Custom Sites. Your creation of a custom site is subject to all of these Terms. Upon creating a custom site, you acknowledge and agree to all these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, YOU MAY NOT SET UP A CUSTOM SITE.

You are welcome to download and display The Authentic T-Shirt Company/SanMar Canada trademarks and images for your custom site, as long as they are used properly and not in a misleading way. The Authentic T-Shirt Company/SanMar Canada reserves the right to revoke permission for any usage in its sole discretion. The Authentic T-Shirt Company/SanMar Canada logos displayed on your site must comply with The Authentic T-Shirt Company/SanMar Canada graphic standards.

Your site must not lead users to believe you are The Authentic T-Shirt Company/SanMar Canada. Your site must provide your contact information, including your true name or registered trade name, and a street address.

Your site may not use another company’s logo, trademark or other copyrighted material without their permission. You are expected to conduct proper research to ensure that the items posted to your custom website are in compliance with all municipal, provincial, national, and international laws. If we determine that any content on your site is prohibited, we may summarily remove it or delete the custom website. The Authentic T-Shirt Company/SanMar Canada reserves the right to make judgments about whether or not content is appropriate in its sole discretion. The Authentic T-Shirt Company/SanMar Canada will not be responsible for any real, potential or perceived loss of business due to the website being unavailable for any reason including programming errors, maintenance, or any other unforeseen incidents. Use of the custom websites is at your own risk.

 

Termination. Your failure to comply with any of the Terms automatically revokes your authorization to use the Site, Marketing Tools and Software, and terminates any and all rights granted to you under the Terms.

 

Disclaimers and Liability Limitations. YOU USE THE SITE, MARKETING TOOLS AND SOFTWARE SOLELY AT YOUR OWN RISK. THE AUTHENTIC T-SHIRT COMPANY/SANMAR CANADA PROVIDES THE SITE AND SOFTWARE “AS IS,” AND DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES AND REPRESENTATIONS. IN NO EVENT WILL THE AUTHENTIC T-SHIRT COMPANY/SANMAR CANADA OR ITS LICENSORS BE LIABLE UNDER ANY THEORY FOR ANY DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, MARKETING TOOLS OR SOFTWARE.